FAQs

We accept UPI, Credit/Debit Cards, Net Banking, Wallets and Cash on Delivery (COD).

Yes! COD is available across India.

Yes you can cancel your order before it is shipped. Once shipped we cannot cancel the order.

Simply go to our Custom Desk Mat or Custom Mousepad page, upload your design and place your order.

Yes! We deliver to every corner of India — from Kashmir to Kanyakumari.

Standard delivery takes 5-7 business days depending on your location.

Yes! We offer free shipping on all orders across India.

Once your order is shipped you will receive a tracking link on your registered mobile number or email.

In case of any delay please contact us on WhatsApp at +91 90829 06584.

We accept returns within 7 days of delivery if the product is damaged or defective.

Contact us on WhatsApp at +91 90829 06584 with your order details and photos of the damaged product.

Refunds are processed within 5-7 business days after we receive the returned product.

Custom orders cannot be returned or refunded unless the product is damaged or defective.

Our desk mats are available in multiple sizes. Please check the product page for exact size details.

Our desk mats are made of premium quality smooth fabric on top with a non-slip rubber base.

Our desk mats are water resistant. We recommend wiping spills immediately with a dry cloth.

Gently hand wash with mild soap and cold water. Do not machine wash or tumble dry. Air dry only.

No! We use high quality printing technology that ensures the print stays vibrant for a long time with proper care.

Yes! We offer full custom printing on both desk mats and mousepads. You can upload your own design or image.

Yes! We have automatic bundle discounts:
* Buy 2 items — Get ₹100 off
* Buy 3 items — Get ₹150 off
Discount is automatically applied at checkout.

Yes! For bulk orders please contact us on WhatsApp at +91 90829 06584.

You can reach us through:
* WhatsApp: +91 90829 06584
* Instagram: @perfectcart.official
* Facebook: Perfect Cart

Our support team is available Monday to Saturday — 10:00 AM to 7:00 PM IST.

We are proudly based in India and deliver across the entire country.