Shipping Policy

Quick, clear and transparent — everything you need to know.

Free shipping on all orders of ₹399 and above, for both Prepaid and COD orders. A flat ₹100 shipping charge applies on orders below ₹399. Any shipping charge is shown at checkout before you pay, with no hidden fees.

COD is available across India on regular products. Pay in cash when your order arrives at your doorstep.

Customized products ("Customize Your Desk Mat" and "Customize Your Mousepad") are made only for you, so they are prepaid only. If your cart has both, the order will need to be prepaid.

Custom orders are printed from the design you saved on the product page, and then dispatched within 2-3 business days. Delivery takes 5-9 working days from the day you place the order, the same as regular products.

Please check your preview, size and image quality before ordering. See our Refund & Return Policy for details.

Orders are processed and dispatched within 2-3 business days after confirmation. During sale periods, festivals or high-demand days, processing may take slightly longer.

Your order is typically delivered within 5-9 working days from the day you place it, depending on your location. Remote or hard-to-reach pin codes may take a few extra days.

You'll receive tracking details via Email, WhatsApp and SMS once your order is shipped. Use the tracking link to follow your order, or check anytime on our Track Your Order page.

If your order has multiple items, they may be shipped separately for faster delivery. You may receive more than one tracking number for a single order.

Please make sure your delivery address and contact number are correct before placing your order. Perfect Cart is not responsible for delays or failed deliveries caused by incorrect details. If an order is returned because of an address issue, re-shipping charges may apply.

Need to fix an address before dispatch? Message us on WhatsApp right away. Once shipped, changes aren't possible.

Please record a continuous, unedited unboxing video when you open your parcel, from the sealed package to the visible issue. Send it to us within 48 hours of delivery and we'll arrange a free replacement. Full steps are in our Refund & Return Policy.

Occasionally, deliveries may be delayed due to weather, courier disruptions, public holidays or other unforeseen circumstances. In such cases our support team will keep you updated and help wherever possible.

We currently ship across India only. International shipping is not available at this time. From Kashmir to Kanyakumari, we've got you covered.

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For any shipping-related questions, reach out to us anytime.